Medical Biller – Accounts Receivable Tier II

Medical Biller – Accounts Receivable Tier II (Hydrate)

CRH Healthcare, headquartered in Atlanta, GA, is a patient-focused operator of urgent care centers in Georgia, Maryland and Florida. CRH’s centers are open seven days a week and provide walk-in care for injury, illness and minor emergencies as well as occupational medicine for employers such as drug screens and physicals.

CRH is currently seeking a Medical Biller- Accounts Receivable Tier II for the Billing Department located in Fayetteville, GA. This position will report to the Medical Billing AR Supervisor and will be responsible for processing charges and billing claims for our clinics.

The AR Specialist II is a mid-level role within the Accounts Receivable team at CRH Healthcare. This position builds upon foundational AR knowledge and is responsible for independently managing follow-up on outstanding insurance and patient balances, resolving more complex account issues, and supporting team development. The AR Specialist II demonstrates full proficiency in billing processes, payer guidelines, and denial resolution, while serving as a resource to team members and assisting with escalated inquiries.

Company Perks and Benefits:

On-the-job Training
Employee flat-rate medical services at CRH-affiliated clinics
Medical, Dental, Vision Insurance
401(K) Match
Flexible Work Schedules
Generous PTO Plan
Employee Assistance Program
Complimentary Financial Planning
Collaborative Work Environment
Growth Opportunities
Annual Merit Increases
Employee Referral Bonuses
Hybrid Remote

Primary Responsibilities:

Perform all Accounts Receivable follow-up functions for assigned Centers/Practices with increased autonomy
Research, analyze, and resolve complex claims, denials, and outstanding balances
Utilize billing system work queues and A/R reports to identify and address unresolved accounts
Document all follow-up activity thoroughly and accurately in the billing system
Respond to escalated billing inquiries and assist in resolving discrepancies across accounts
Interpret and apply payer guidelines, contract terms, and billing rules to ensure accurate resolution
Serve as a subject matter resource for AR team members and assist with training and onboarding
Identify trends or recurring issues and communicate findings to leadership
Collaborate with Billing staff and cross-functional teams to support revenue cycle operations
Communicate promptly with Leads and/or Supervisors regarding payor issues, account concerns, or workflow barriers
Assist in identifying process improvement opportunities within AR workflows
Perform other duties as assigned

Qualifications:

High school diploma or GED required
1–3 years of healthcare billing and/or accounts receivable experience
Demonstrated proficiency in insurance claims follow-up, denial resolution, and appeals processes
Strong analytical, critical thinking, and problem-solving skills
Ability to interpret and apply insurance payer guidelines, claim rules, and contract terms
Working knowledge of CPT and ICD coding systems
Proven ability to work independently while contributing to a collaborative team environment
Experience supporting peer training or mentoring preferred
Strong attention to detail and organizational skills

Key Competencies:

Accountability & Ownership: Manages assigned workload independently and follows through on complex issues
Problem Solving: Effectively analyzes and resolves escalated or non-routine billing issues
Communication: Clearly documents and communicates account activity and payer concerns
Collaboration: Supports team success and contributes to a positive, solutions-focused environment
Technical Knowledge: Demonstrates strong understanding of revenue cycle processes and payer requirements

Salary Range: $19–$20 per hour

CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.

CRH Healthcare an equal opportunity employer: M/F/D/V